On average, Australians purchase 27kg of new textiles each year and then discard around 23kg into landfill — annually.

Building on our ethos to minimise waste as well as continue our commitment to a more sustainable industry, we’ve teamed up with textile recyclers UPPAREL to make it easy for you to have an immediate impact on textile landfill.

We’ve made it possible for you to send back your unwanted clothing, linen and shoes for reuse and recycling to ensure they have a second life. Better yet, we’re rewarding you for doing so.

Have 10kg your old clothing, linen and shoes collected for just $35 and score it back in store credit which is fully redeemable to spend at Lois Hazel.*

*On your first collection only.

1. Register for collection.

Go online and book your collection. You can send us 10kg of your old textiles for only $35. We’ll send you a $25 voucher to redeem on full-price product at Lois Hazel.

2. Gather up your unwanted items.

Gather up your unwanted clothing, linen and shoes. Ensure clothes and textiles have been given a clean, ready for someone else to use and love. Shoes should be in good condition and be given a quick wipe. No underwear and bra’s please!

3. Book your collection.

Now you’re ready to give those unwanted textiles a second life! Simply book your collection through the link in your confirmation email, then print and attach the generated labels to your box(es) and leave them outside for collection. We’ll take care of the rest!

4. We’ll organise the rest…

Our team will book your collection within 48 hours of receiving your request and provide you with a label to attach to your package. A courier from our third-party network will then come to pick it up from your front door. Then we’ll get to recycling!

Textile Recycling Collection – Lois Hazel


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Textile waste in Bangladesh

But how exactly do you keep my items out of landfill and give them a second life?


If your items are sent in a suitable condition, then we can donate them to one of our charity partners for someone else to love.


If your items are past their prime, then we’ll work with our recycling partners to turn them into something new like a tote bag.


If your items are damaged, they can be used to create new yarn or shredded and used for things like insulation or stuffing for pet beds.

Got more questions?
We’re happy to answer them.